We are very aware that these are challenging times for our customers, if you are impacted by COVID 19 and concerned about your ability to make your loan or mortgage repayments, we are here to help you.
As a member of the Banking & Payments Federation of Ireland (BPFI), we have been working closely with the retail banks and other industry members on a range of measures which have been put in place to support both personal and business customers impacted by COVID 19. Click here to see BPFI COVID-19 Support FAQ’s
Supporting our Customers
We have a number of potential solutions, depending on your individual circumstances, including a Payment Break for three months, with the potential to extend for a further three months. Our team is available to discuss your circumstances and find a solution to help resolve your financial difficulties. We will work with you to gain a full understanding of your situation and the effect it might have on your ability to pay your loan or mortgage. We can assure you, each situation is reviewed on its own merits on a case by case basis. Our Team are very experienced in this area with several solutions depending on your circumstances available to address temporary or permanent financial difficulties.
We want to make sure you have the information you need to help you understand the options that may be available to you. Whether you are preparing for changes in the coming weeks or if you are having difficulty meeting your current mortgage repayment, it is important you let us know at the earliest opportunity so that we can help you.
Please contact us on the relevant phone number under the link below or email: firstname.lastname@example.org
If you already have a Payment Break in place on your Mortgage:
If you recently received a letter from Pepper about the potential to extend your existing Payment Break and your circumstances have not improved, you can apply online for a Payment Break Extension under the link below.